Information we collect
We collect information you voluntarily provide through educational consultation forms and the in-chat assistant — including name, email, phone, country/state, weight-loss goals, prior bariatric history, and current GLP-1 use. We also collect standard technical data (IP address, browser type, pages viewed, referral source) via cookies and analytics tools (Google Analytics, Meta Pixel, Google Ads).
How we use it
- Respond to consultation requests via a patient coordinator.
- Provide relevant educational information about ESG and related procedures.
- Improve site content, measure marketing effectiveness, and prevent fraud.
- Comply with legal obligations.
Health information
Information submitted through forms is not a substitute for a medical record. We are not your healthcare provider until a formal physician-patient relationship is established at Obesity Control Center or an affiliated clinic. Information shared with the clinical team during a consultation is governed by applicable medical confidentiality standards.
Cookies & analytics
We use cookies and pixel-based tracking (Meta, Google) for analytics and remarketing. You can disable cookies in your browser, opt out of personalized advertising via Google and Meta settings, and use Do-Not-Track browser signals.
Data sharing
We do not sell personal information. We share submitted data only with: (a) our clinical/coordinator team, (b) service providers under confidentiality (CRM, hosting, analytics), and (c) where required by law.
Your rights
You may request access, correction, or deletion of your personal information at any time by emailing the address below. Residents of the EU/UK, California, and other jurisdictions with applicable privacy laws have additional rights under GDPR, CCPA, and equivalent statutes.
Security & retention
We use commercially reasonable safeguards to protect personal information. No method of transmission over the internet is 100% secure. We retain consultation data only as long as needed to provide the requested educational follow-up or as required by law.
Children
This website is not directed to children under 16. We do not knowingly collect personal data from minors.
Contact
Questions about this policy: info@endoscopicsleeve.mx.